Lodestone Data Technologies’ implementation strategy is designed to relieve your staff of unnecessary burdens and minimize interruption to your cultivation. In short, to make your job easier during implementation. From the time you sign your contract to your go-live date, our team offers guidance every step of the way. Since no two cultivations are identical, we perform an on-site survey to map out the configuration of the hardware. Our team works with you to identify any cabling requirements for installation and we install and tune the equipment for optimized performance.
The foundation of a successful implementation is rooted in a well-trained staff. We work with you to help incorporate RFID best practices with your existing operating procedures. Topics include tagging, hardware configuration, software integration and minor troubleshooting.
Our support hours are 6:00am – 9:00pm PST and this is included in your subscription. You can reach us by via phone (844.693.6363, ext 2), firstname.lastname@example.org, and remote connection (skype, google, etc.). Hardware is covered with a three-year warranty & guaranteed next-business-day replacement delivery.
If you need assistance in setting up a new cultivation or optimizing existing facilities, we are here to help! Whether you want to do it right the first time or just want consultation on particular parts of your existing facility, our team has the expertise to assist you. We can help with growing systems (lighting, irrigating, HVAC etc.), developing SOPs, and setting you up with the best farm service and product partners for your particular style of cultivation.